Vanwest Charters > Policies & Procedures
  1. PAYMENT: We will invoice your business upon completion of the trip
  2. CANCELLATIONS: Cancellations received within 72 hours of trip are subject to a fee equal to two hours of service. Cancellations received outside of 72 hours are not subject to fees.
  3. LOST ITEMS: Vanwest Charters Inc. is not responsible for lost items.
  4. DAMAGE: Any damage to a vehicle that is a direct result of any passenger is the sole responsibility of the person, school or company that chartered the motor coach/school bus/mini-bus.
  5.  LUGGAGE/EQUIPMENT: Mini-buses are NOT equipped to carry large amounts of luggage/equipment. Vanwest Charters Inc. reserves the right to utilize any combination of vehicles available in its fleet to accommodate your group at no additional cost. An accurate passenger count will be requested at the time of booking. If your passenger count changes before the day of your trip, it is your responsibility to advise us of these changes. By clicking above you confirm that you’ve read, understood and accept all policies as outlined above and you have checked ALL information contained in the charter quote and verify that the details are correct.